Moneio Support

We're here to help you manage your finances

Contact Us

Email: alexdaronin@icloud.com

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I manage my subscription?

You can manage or cancel your Moneio Pro subscription in your iPhone's Settings > Apple ID > Subscriptions. Changes take effect at the end of the current billing period.

How do I sync my data across devices?

Sign in with Apple on all your devices. Your data will automatically sync when connected to the internet.

Can I export my data?

Data export functionality is planned for a future update. Contact us if you need your data exported.

How does the AI Assistant work?

The AI Assistant analyzes your financial data (accounts, transactions, budgets) to provide personalized insights and recommendations. Your data is sent securely to our server for analysis and is not stored after generating a response. You must explicitly consent to data sharing before using this feature.

How do I delete my account and data?

Go to Settings in the app and use the "Reset All Data" option, then sign out. To delete your cloud data, contact us at the email above.

The AI Assistant shows an error

Make sure you have an active internet connection. If the issue persists, the AI service may be temporarily unavailable. Please try again later or contact us.

App Information